May 2023 - Parks & Recreation - 39

Snell suggests employers can support
their workforce by offering self-defense
or boundary-setting classes.
understand that it's a journey and
no matter where you are on your
journey, that's OK. "
Supporting Safety at Work
When working in public-facing or
customer service-oriented roles, it
can be difficult to navigate tense
situations while acting in a professional
manner and representing our
organization - especially when
we are worried about relaying the
story to leadership and having our
actions analyzed. " But our safety
is paramount. Even in a situation
where you're at work, if you're getting
a weird feeling about someone
the first thing to do is trust that feeling.
Then one of the things you can
do is make sure there's distance between
you and the person. If you
have a colleague, maybe call them
over so that you don't have to be
alone with this person. If this person
continues to encroach on your
space, you can say, 'I need you to
stand right there,' " explains Snell.
" Be assertive with what you need.
There's nothing
unprofessional
about that. "
Snell also says one thing organizations
can do to help create a safe
environment is to foster a culture
of trust, in which managers respect
employees' boundaries and don't
require in-depth explanations for
why staff members may have felt
uncomfortable with a certain person
or situation. " The concern that
the employee might have is: 'If I
set a boundary - if I tell this person
to stop calling me sweetheart
or making lewd jokes - that we're
going to lose the business.' That's
the worst thing, " says Snell. " The
companies that I've worked with
have made it very clear that they
would rather lose a bad customer
than sacrifice their employee's safety
to have a bad client. I think that
is really key, having the employee
know that, 'If this customer walks
out, or even if they leave a bad review
about me, and I know I was
doing what was right for safety reasons,
that I am believed and that I
am supported by management and
I won't face repercussions later.' "
Another
thing
Snell
suggests
employers can do to support their
workforce is offer self-defense or
boundary-setting classes. " I highly
recommend empowerment-based
self-defense classes because those
balance the physical with the verbal
and understand that they work
together, " says Snell. " I would also
recommend these because they
are evidence-based and traumainformed. "
De-Escalation
Tactics
While park and recreation agencies
provide offerings that often serve as
a respite from the stresses of daily
life, this also can include programs
PARK S ANDRECRE AT ION . OR G | MAY 2 0 2 3
| Parks & Recreation
39

May 2023 - Parks & Recreation

Table of Contents for the Digital Edition of May 2023 - Parks & Recreation

May 2023 - Parks & Recreation - Intro
May 2023 - Parks & Recreation - Cover1
May 2023 - Parks & Recreation - Cover2
May 2023 - Parks & Recreation - 1
May 2023 - Parks & Recreation - 2
May 2023 - Parks & Recreation - 3
May 2023 - Parks & Recreation - 4
May 2023 - Parks & Recreation - 5
May 2023 - Parks & Recreation - 6
May 2023 - Parks & Recreation - 7
May 2023 - Parks & Recreation - 8
May 2023 - Parks & Recreation - 9
May 2023 - Parks & Recreation - 10
May 2023 - Parks & Recreation - 11
May 2023 - Parks & Recreation - 12
May 2023 - Parks & Recreation - 13
May 2023 - Parks & Recreation - 14
May 2023 - Parks & Recreation - 15
May 2023 - Parks & Recreation - 16
May 2023 - Parks & Recreation - 17
May 2023 - Parks & Recreation - 18
May 2023 - Parks & Recreation - 19
May 2023 - Parks & Recreation - 20
May 2023 - Parks & Recreation - 21
May 2023 - Parks & Recreation - 22
May 2023 - Parks & Recreation - 23
May 2023 - Parks & Recreation - 24
May 2023 - Parks & Recreation - 25
May 2023 - Parks & Recreation - 26
May 2023 - Parks & Recreation - 27
May 2023 - Parks & Recreation - 28
May 2023 - Parks & Recreation - 29
May 2023 - Parks & Recreation - 30
May 2023 - Parks & Recreation - 31
May 2023 - Parks & Recreation - 32
May 2023 - Parks & Recreation - 33
May 2023 - Parks & Recreation - 34
May 2023 - Parks & Recreation - 35
May 2023 - Parks & Recreation - 36
May 2023 - Parks & Recreation - 37
May 2023 - Parks & Recreation - 38
May 2023 - Parks & Recreation - 39
May 2023 - Parks & Recreation - 40
May 2023 - Parks & Recreation - 41
May 2023 - Parks & Recreation - 42
May 2023 - Parks & Recreation - 43
May 2023 - Parks & Recreation - 44
May 2023 - Parks & Recreation - 45
May 2023 - Parks & Recreation - 46
May 2023 - Parks & Recreation - 47
May 2023 - Parks & Recreation - 48
May 2023 - Parks & Recreation - 49
May 2023 - Parks & Recreation - 50
May 2023 - Parks & Recreation - 51
May 2023 - Parks & Recreation - 52
May 2023 - Parks & Recreation - 53
May 2023 - Parks & Recreation - 54
May 2023 - Parks & Recreation - 55
May 2023 - Parks & Recreation - 56
May 2023 - Parks & Recreation - Cover3
May 2023 - Parks & Recreation - Cover4
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/december-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/november-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/october-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/september-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/august-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/july-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/june-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/may-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/april-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/march-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/february-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/january-2023
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/december-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/november-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/october-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/september-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/august-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/july-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/june-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/may-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/april-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/march-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/february-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/january-2022
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/december-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/november-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/october-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/september-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/august-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/july-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/june-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/may-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/april-2021
https://ezine.nrpa.org/nrpa/ParksRecreationMagazine/march-2021
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